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Salt Lake City Bookkeeping Blog

Finally A Customer Service Accounting Team

Posted by Matt Roberge on Oct 15, 2020 7:30:00 AM

I say it to our team all the time:

We are a customer service business that does accounting.

And I truly believe it. 

When you look at the businesses you continually buy from what do they have in common? In addition to great products or services that you want or need I guarantee most of them have outstanding customer service.

How nice is it when you buy something from Amazon or Zappos and it is just not perfect so you return it and there are no questions or hassles? What about when you get instantaneous support and problems solved through a web chat or phone call where you didn't have to wait?

You will continually support businesses that offer great customer service.

The accounting industry is not different. We are in the service industry and therefore need to offer outstanding service.  

Let me explain how we have designed the customer experience and service at SLC Bookkeeping so you can understand what makes us different and what you can expect working with us.

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Topics: Bookkeeping Processes, Outsourced Bookkeeping

Building a Solid Bookkeeping System with Square POS

Posted by Matt Roberge on Oct 1, 2020 8:45:00 AM

If you are using Square POS you can set up a really great automated bookkeeping system. Square is a really popular POS solution in the restaurant industry. It works particularly well for quick-service restaurants, ghost kitchens, food trucks, and curbside pickup business models. 

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Topics: Bookkeeping Processes, QuickBooks Bookkeeping, pos system

Bookkeeping Tasks For Every Time Of The Year

Posted by Matt Roberge on Dec 27, 2019 12:00:00 PM

The new year is almost here. It is time for your year-end bookkeeping but also to start planning for the next year.  

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Topics: Bookkeeping Processes, Financial Forecasting, Financial Reporting, Year End Bookkeeping

Restaurant Bookkeeping 101 - [2020] 5 Step Simple Guide

Posted by Matt Roberge on Sep 19, 2019 11:52:00 AM

Long hours, high overhead, wasted ingredients, and difficulty making profits are some of the barriers to success for restaurant owners.

Yet, for those who love the business or who dream of having a place where everyone knows your name, there’s no other opportunity that comes close.

An often neglected aspect of restaurant management is bookkeeping. Unfortunately, once you are behind on your restaurant accounting, it is difficult to get caught up.

The profit margins in the restaurant industry are too tight to let your bookkeeping slip. If you aren't watching your financials closely it may be too late to fix problems by the time you catch them.

This guide will help you understand the basics of what a trained accountant will help with as you develop a reporting and growth plan.

Effective restaurant bookkeeping starts with you. Whether you’re running the accounting services yourself or outsourcing your restaurant accounting, staying on top of the day-to-day bookkeeping is essential to stay ahead of your competition and turn a profit.

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Topics: Restaurant Bookkeeping, Restaurant P.O.S, Bookkeeping Processes, Restaurant Accounting

To Achieve Consistent Quality Bookkeeping, Use Checklists

Posted by Marti Major on Nov 24, 2014 7:00:00 AM

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Topics: Efficient Bookkeeping, Bookkeeping Processes, Business Efficiency, Small Business Bookkeeping

Why A 10 Year Old Should Be Able To Run Your Business

Posted by Matt Roberge on Jul 30, 2014 7:00:00 AM

Today's article is a guest post from Melissa Bamfo a co-founder of Business Made Simple and her full biography is included at the end of the blog. 

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Topics: Bookkeeping Processes, Grow Your Business, Scaling A Business

Make Your Small Business Bookkeeping Work For You

Posted by Matt Roberge on Jul 21, 2014 7:00:00 AM

I meet a lot of business owners that have a small business bookkeeping system that just doesn't work. Quite often when we meet a business that is having bookkeeping issues their system has not been updated in quite some time and is full of errors. A lot of business owners hate bookkeeping and for good reasons; they have never had a bookkeeping system that adds value. Here is a quick guide on how to make your small business bookkeeping system work for you. 

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Topics: Bookkeeping Services, Bookkeeping Processes, QuickBooks Consultant, Financial Reporting, Small Business Bookkeeping

Which Small Businesses Don't Need Outsourced Bookkeeping?

Posted by Joe Mazur on Apr 2, 2014 7:00:00 AM

Believe it or not, some small businesses simply don't need outsourced bookkeeping.  Like all businesses, they still need bookkeeping just not outsourced bookkeeping.  As a virtual bookkeeping firm, we have an ideal client and every once in a while we tell a potential client that we wouldn't be a great fit for them.  The reasons can vary from anything technology driven all the way to company culture.  We've learned it's better to be upfront with prospects earlier on in the sales cycle as opposed to trying to BS them and attempting to get a square peg to fit into a round hole.

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Topics: Bookkeeping Salt Lake City, Bookkeeping Processes, Outsourced CFO Services, Outsourced Bookkeeping

What Do You Want From Your Small Business Bookkeeping?

Posted by Matt Roberge on Mar 5, 2014 7:00:00 AM

One common complaint I hear from small business owners is that they don't get what they want from their bookkeeping system.  There is a laundry list of reasons that small business owners claim their bookkeeping isn't valuable to them.  Common reasons include: they think their bookkeeper sucks, they don't know how to get what they want, and or they don't see the value in bookkeeping.  Some business owners know what they want from their bookkeeping, they just don't know how to get it.  Here is a three step guide on how to obtain value from your small business bookkeeping.

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Topics: Bookkeeping Services, Bookkeeping Tips, Bookkeeping Processes, Financial Reporting, Small Business Bookkeeping, Reconciling QuickBooks

6 Big Picture Items To Attack Before Business Year-End

Posted by Matt Roberge on Nov 27, 2013 7:00:00 AM

Many small businesses fail to attack some critical tasks before year-end.  Nothing is more frustrating than maintaining the bookkeeping for a small business only to see it go unused before year-end.  Too many small businesses use their bookkeeping as a means to filing their tax returns and that is all.  The major problem is many small business owners don't know what a solid bookkeeping system can do besides taxes.  Once a business owner is shown how their bookkeeping can be used as a business tool they see a lot more value in keeping it updated.  Don't let a great bookkeeping system go to waste; here are six big picture items to attack before year-end.   

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Topics: Bookkeeping Tips, Bookkeeping Processes, Financial Forecasting, Financial Reporting, Small Business Bookkeeping, Exit Planning, Year End Bookkeeping